Few companies today exemplify customer service in ways that include the personal attention for detail and pride. I am pleased to be able to say, after more than seven years of dealing with Seaway Pools that Harold Gerlach manages a company that has year after year surpassed our expectations. Harold and his team of technicians supported us to better understand, what we had believed to be the complexities of pool ownership and maintenance, in ways that has made owing and caring for our pool anything but complex.
Harold took time to learn about our needs and expectations incorporated an analysis of our yard, foliage, and exposure to help us install a pool that remains a centre of our summer life. Seaway pools has opened and closed our pool professionally, attended to by friendly and proficient staff.
Most important to our experience has been Harold’s personal attention and follow up to detailed service, and his patient, friendly advice to every inquiry- from the minor to the complex.
Harold’s personal commitment to his products and service has made our pool ownership experience a pleasure. An experience we enjoy with confidence and pride.